FAQ

  • Who do you work with?

    I work with adults 18+ who live in the state of Texas. If you travel outside the state temporarily, I will also be unable to see you during the time you are gone due to licensure laws. My clients are typically motivated for change, and may be struggling with things like depression, anxiety, self-esteem, life transitions, and burnout. I do not work with couples or children at this time.

  • Do I have to be a gamer to work with you?

    Nope! While I do love to incorporate elements of games or valuable lessons they can teach us, I tailor my approach to meet my client’s unique needs. If you identify as any type of geek or nerd, or have any other interests that will assist you engaging better in therapy, I would be more than happy to incorporate them!

  • How do I know if I need therapy?

    Contrary to popular belief, you don’t have to be in crisis to come to therapy. It is natural to feel apprehensive about accessing mental health, especially if you have concerns about stigma or judgement. I will always meet you where you are in your journey, whether you want to start on “story mode” or are ready for a more tactical approach.

  • How will I know if you are the right therapist for me?

    I consider our therapeutic relationship to be the most important factor in therapy. If at any point in our work you decide that I am not a good fit, I will provide referrals for other providers who might align better with your goals with no hard feelings. Sometimes just giving feedback (which is very very welcome) can make monumental change in our work together.

  • What is this consult you keep mentioning?

    I offer all prospective clients the opportunity for a 15 minute consultation to discuss why you are seeking therapy. I encourage you to think about questions that feel important for me to answer, and for us to talk about them during our meeting.

  • How often/how long do I need to be in therapy?

    Sessions themselves last typically 50 minutes. While I generally operate within a short-term model (12 sessions or less) and see clients on a weekly basis, you may prefer bi-weekly or need longer term therapy to reach your goals. Just like different game levels require different types of support, we can adjust how frequently we meet or I may recommend additional approaches based on the support you might be needing at that time.

  • How will I know if I am getting better?

    Full disclosure, therapy can be painful. It can bring up painful memories, re-open old scars, challenge beliefs, and confront you with uncomfortable feelings. It is normal for things to feel worse before you notice a difference. I challenge you to notice change vs judging yourself for not being where you think you should be. Unlike video games, progress is not often linear, but like video games, your trusty companion will be there to witness your triumphs.

  • Is it possible for me to "win" therapy?

    No, but I definitely would like to unpack that with you someday…..

  • Will anyone know I am in therapy or what I talk about with you?

    Your confidentiality and safety are my highest priorities and I do not disclose your information to anyone without your informed consent. There are a few exceptions to this:

    -As a Mandated Reporter, I am required by law to report suspected abuse, neglect, or exploitation of children, elderly individuals, or individuals with disabilities to the appropriate authorities.

    -If you express/disclose intent to harm yourself or someone else and cannot engage in safety planning, I may be obligated to take action to prevent harm, which may include notifying law enforcement, emergency services, or the potential victim.

How to request your records:

Clients have the right to request access to their health care records.

To request your records:

  1. Submit a written request by email or through the secure client portal.

  2. Include your full name, date of birth, and the specific records you are requesting.

  3. Requests may be subject to identity verification and applicable fees as permitted by law.

  4. Records will be provided within the timeframe required by Texas law.

If you have questions about requesting records, please contact me using the contact information listed on this website.

How to contact the Texas Behavioral Health Executive Council:

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below:

Texas Behavioral Health Executive Council
Website: https://www.bhec.texas.gov
Contact Page: https://www.bhec.texas.gov/contact-us

The Council can provide information about licensure, regulations, and the complaint process.

How to file a consumer complaint:

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

You can file a complaint online at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code §181.105.